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Return Policy


【 
Normal condition 】


Honeys Limited (hereinafter referred to as the "Company") provides content and services to you through the website www.honey-s.com


In accordance with the following terms, by entering or purchasing products on this website, you confirm that you have read, 


understood and agreed to be bound by these terms, and the company will decide to change the content of these terms from time to time


After placing an order on this website, it means that the customer has read, understood and agreed to abide by the terms and conditions of the store and its subsequent changes


In order to protect the rights and interests of our store and buyers, if the customer does not understand, is unclear or does not understand the regulations,


please inquire with the customer service and ask the customer to read the regulations carefully, and place an order and purchase under the condition of understanding and agreement.


Unable to re-modify the order has been modified, please confirm everything before submitting the order



【 Order information 


Payment is required within three days of placing the order. If payment is not made within the due date, the order will be considered abandoned and the order will be cancelled


Please fill in the correct name, contact number and email


After completing the payment, be sure to send the proof of payment. If you receive a fake proof of payment, the store will call the police.


If there are multiple orders, the store will try to combine the orders, but if there is a problem, we will send an order to SF Express


Malicious order, our store will be blacklisted


Pre-order

Please check product pre-order time via WhatsApp

Please pay attention to the return policy for out-of-stock issues

Shipping procedure


3-5 working days to send / please pick up in store within 3 working days


Freight


Free shipping on purchases over $1000


Order number and email notification will be updated in SF Express



【 Return and Exchange Information 


For returns, please contact customer service within 7 days of receipt of the item. Whatsapp +852 6359 3993 / Email Info@honey-s.com


And provide "name", "order number", "contact number", "returned product name", "return reason and photo" and other information


customer service staff will determine whether your order can be returned or not after receiving it.


Quality problem


For the exchange caused by the following reasons, we will not be able to exchange for you according to the quality problem, please understand:


- Personal factors (dislike not meeting expectations, etc.)


- Malicious or mass returns


Refund


Refunds are only available to HSBC, other banks will charge a $20 handling fee



In case of any dispute, Honeys Limited reserves the right of final decision and interpretation